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Old 04-22-2015, 05:21 PM
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NiceDawg NiceDawg is offline
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Default Please Don't Feed the Trolls

Trolling has been around since mass internet communication was first established. Due to its anonymous nature people feel empowered to hide behind their computer screens and disrupt the usual purpose of a forum by make a deliberately offensive, or provocative, or purposefully annoying online posts. They do this with the aim of upsetting someone, eliciting an angry response from them or causing an unknowing user to provide a needless lengthy explanation about a topic.

People troll because they have an exaggerated sense of their own importance or like to tear down what others are trying to build up. The true troll wants to be fed. He wants the disruption, the argument, or to cry out that he is being persecuted. Feeding a troll only prolongs their stay. The trouble is sometimes a new user can be mistaken for a troll simply by virtue of their na´ve questions or unfamiliarity with the rules of the forum.

So what can be done? If someone is breaking one of the rules of the forum, report their post to a moderator through a private message. Bear in mind we have lives as well and may not respond immediately so have patience. Secondly, if you object to a particular post (not a user, just their post), consider using the "Reputation" button on the bar above their post. This button resembles a check-mark and letter "X" together and while it normally allows you to reward a great post, it can also be used to denounce a bad one. If you recognize a troll appears to have found an unsuspecting victim, please send them a private message and encourage them to stop feeding the troll. Do not call a user a troll or publish a generic message about feeding trolls as even these methods in effect disrupt the forum and feed the troll. Punish a troll with your silence and the tools the forum offers.

A moderator can give an infraction for a violation of a forum rule, can delete an offending post, or they can edit out the offending portion of an otherwise legitimate message. Based on the seriousness of the infraction or the number of negative reputation points a user obtains, their access to the forum can be suspended or a ban can be imposed.

The combination of member input and timely moderation will help to deter trolling.

NiceDawg,
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