Peter Dobbin

[maddog]

Originally Posted by strohs

I actually sent a note to Brianne with a reason why I am dropping down to only one season ticket this year

Instead of her forwarding my email to the Burke’s she told me
To email them myself lol

I guess her forwarding an email is too much effort

Lol

I really wonder what the season ticket renewals are like this year


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Goodness gracious..Now, you are even complaining about Brianne!!
I know I said I'm done till end of summer but I just couldnt believe this!!

[strohs]

Originally Posted by maddog

Goodness gracious..Now, you are even complaining about Brianne!!

I know I said I'm done till end of summer but I just couldnt believe this!!

Not really complaining

Just saying what happened

Lol

#touchytouchy


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[strohs]

Originally Posted by g_squad

Was it maybe Dobbin that provided the top secret "Liam Ham" documentation to Marty and the Burkes' figured it out and were pi**ed and turfed him? Yes, I am a conspiracy nut...

Good conspiracy !


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[Blacksox]

Originally Posted by strohs

Not really complaining

Just saying what happened

Lol

#touchytouchy


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When you wrote…
Actually sent a note to Brianne with a reason why I am dropping down to only one season ticket this year...she told me to email them myself lol
…that is saying what happened.

But when you wrote…
Instead of her forwarding my email to the Burke’s…I guess her forwarding an email is too much effort Lol
…that is complaining.

I’m only commenting on this because it seems unfair for us on here to expect Brianne to put herself in the middle of a fan’s concerns. Brianne’s reply seem fair and justified. If someone has a personal issue with someone in hockey operations, they should address them directly.

[retired/sectionJ]

Originally Posted by Blacksox

When you wrote…
Actually sent a note to Brianne with a reason why I am dropping down to only one season ticket this year...she told me to email them myself lol
…that is saying what happened.

But when you wrote…
Instead of her forwarding my email to the Burke’s…I guess her forwarding an email is too much effort Lol
…that is complaining.

I’m only commenting on this because it seems unfair for us on here to expect Brianne to put herself in the middle of a fan’s concerns. Brianne’s reply seem fair and justified. If someone has a personal issue with someone in hockey operations, they should address them directly.

With all due respect, good for Brianne as this has nothing to do with her and her job.

[NiceDawg]

Originally Posted by retired/sectionJ

With all due respect, good for Brianne as this has nothing to do with her and her job.

Not that I want to side with Mr. Negative, but as a point of order, the Manager of Ticket sales job has everything to do with why an original double STH is now a single.

[retired/sectionJ]

Originally Posted by NiceDawg

Not that I want to side with Mr. Negative, but as a point of order, the Manager of Ticket sales job has everything to do with why an original double STH is now a single.

I whole heartedly disagree with you as well.
She is an employee whose duties are to sell, process ticket applications for seasons, etc.
I am sure that he job description does not include being a messenger for ownership and customers.
Once again, good on Brianne.
PS: she is very good with customers and will sit and discuss anything and anytime that we drop in to see her.

[Chipperdog]

Originally Posted by retired/sectionJ

I whole heartedly disagree with you as well.
She is an employee whose duties are to sell, process ticket applications for seasons, etc.
I am sure that he job description does not include being a messenger for ownership and customers.
Once again, good on Brianne.
PS: she is very good with customers and will sit and discuss anything and anytime that we drop in to see her.

She does an amazing job.

[retired/sectionJ]

I have a theory on Mr Dobbin leaving suddenly...............
He has been doing this job for a long long time and spending a lot of hours away from home.
Maybe he asked for a raise in pay and was told "NO".
Having heard that response,,, His reply was "OK then,,,,,, I quit!!"
Leaving the ownership really pissed and that is the reason the press release was so short.
Sounds great to me.. LOL No conspiracy theory here.

[NiceDawg]

Originally Posted by retired/sectionJ

I whole heartedly disagree with you as well.
She is an employee whose duties are to sell, process ticket applications for seasons, etc.
I am sure that he job description does not include being a messenger for ownership and customers.
Once again, good on Brianne.
PS: she is very good with customers and will sit and discuss anything and anytime that we drop in to see her.

Two things - yes, she does an amazing job and I have many positive interactions with her. But... that was a missed opportunity for even better customer service. No customer likes to hear "do it yourself" or "that's not my job". If I am the boss I'd rather have my employee engage a complaint than pass the buck.